Overview
Welcome. This Privacy Policy explains how AAROHYA ("we", "us", "our") collects, uses, shares and protects personal information when you visit www.aarohya.com or purchase from our online store. By using our services you agree to the terms described below.
Information we collect
We collect information you provide directly, information collected automatically, and information from third parties. Examples include:
- Identity & contact
- Name, email, phone, billing and shipping addresses, and account credentials.
- Transaction data
- Order details, payment confirmations (we do not store full payment card details), shipping information and refunds.
- Technical & usage data
- IP address, device and browser details, pages visited, search queries and purchase behaviour for analytics and security.
- Communications
- Messages submitted to customer support, reviews, and marketing preferences.
How we use personal information
Primary uses:
- To process and fulfil orders, manage returns and provide customer support.
- To operate, maintain and improve our website, products and services.
- To communicate about orders, account changes, and offers where you have opted in.
- To detect and prevent fraud, abuse and security incidents.
Security & retention
We implement reasonable administrative, technical and physical measures to protect personal information. We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your rights
Depending on where you live, you may have rights including access, correction, deletion, portability and objection to processing. To exercise rights, contact us at the email below — we verify requests to protect privacy.
European data subjects (GDPR)
If you are located in the EU/EEA, you have additional rights under the GDPR. Our lawful bases for processing include performance of contract, legitimate interests and consent where required. To exercise GDPR rights or request a Data Processing Agreement, contact us.
California residents (CCPA/CPRA)
California residents may request information about categories of personal data collected, shared, or sold, request deletion, and opt out of sale of personal information. Submit requests via the contact details below and we will respond within applicable timelines.
Children
Our services are not directed to children under 16. We do not knowingly collect information from children. If you believe personal data from a child has been collected, contact us to request deletion.
Changes to this policy
We may update this policy; when we do we will post the revised version with a new "Last updated" date. Continued use after changes constitutes acceptance.
Contact us
If you have questions or want to exercise data rights, contact:
- Data Protection Officer
- AAROHYA — privacy@aarohya.com
- aarohyaofficial@gmail.com
- Phone / WhatsApp
- +91 81290 50669